Our Technical Support is built around your needs because every customer is different. We work closely with you to ensure you are trained in each product, you have all the information you need at any time via our portal, and on-time delivery—getting it right the first time.
With AluK, we have a team of technical engineers, and technical services, including fabrication training, on-site support & training and software training, where we help you get the most out of our software training, to keep your projects running efficiently.
TRAINING
At AluK, we offer free practical and theory-based training to support installers, fabricators, and designers. Whether at our HQ, London Design Studio, or your site, our sessions provide the skills and knowledge you need to succeed.
Led by Darren Burford, our AluK Academy Training Manager with 20+ years of industry experience, our course covers AluK Systems.
Visit us at the FIT Show to learn how we can support your business.
TESTING
We’re one of the very few UK systems houses to have design, development and testing facilities all under one roof, with two large scale UKAS accredited rigs at our Chepstow HQ.
A 5m wide x 6m high weather test rig lets us test windows, doors and curtain walling elements to see how they will perform in the worst of the UK weather – from window loading and safety gusting to air and water penetration. We can test to all the elements of the PAS24 security test and cycle test hardware to make sure it’s more than up to the operational forces of our sliders and bifolds.